Cookies Policy

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit websites. They are widely used to make websites work more efficiently and provide information to website owners.

This policy describes the types of cookies we use, the purposes for using them, and how you can manage your cookie preferences.

Types of Cookies We Use

Essential Cookies

Purpose: These cookies are necessary for the website to function properly.

Examples:

• Session management and user authentication
• Security features and fraud prevention
• Load balancing and system maintenance
• Remembering cookie consent preferences

Performance Cookies

Purpose: Collect information about how visitors use our website.

Examples:

• Visitor counts and traffic sources
• Page load times and performance metrics
• Error tracking and debugging information
• Feature usage statistics

Functionality Cookies

Purpose: Remember choices you make to provide enhanced features.

Examples:

• Language and regional preferences
• Customized interface settings
• Remembering login details (with permission)
• Chatbot conversation history

Analytics Cookies

Purpose: Help us understand how our AI platform is used.

Examples:

• Task completion patterns and workflows
• Feature adoption and usage frequency
• User behavior and interaction patterns
• Platform performance optimization data

Advertising Cookies

Purpose: Deliver relevant advertisements and measure campaign effectiveness.

Examples:

• Tracking ad impressions and clicks
• Conversion tracking and attribution
• Audience segmentation and targeting
• Frequency capping and ad sequencing

Cookie Duration

Session Cookies

These cookies are temporary and expire when you close your browser. They are used to maintain your session while navigating our platform.

Persistent Cookies

These cookies remain on your device for a set period specified in the cookie. They are used to remember your preferences and actions across multiple sessions.

First-Party vs Third-Party Cookies

• First-party cookies: Set by PCPLEXITT directly
• Third-party cookies: Set by our partners and service providers

Specific Cookies We Use

Similar Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons

Tiny graphic images that may be included on our website and emails to track user engagement and email open rates.

Local Storage

HTML5 local storage used to store larger amounts of data on your device, such as application settings and cached content.

Session Storage

Similar to local storage but limited to a single browser session.

IndexedDB

Client-side database for storing structured data, used for offline functionality and performance optimization.

AI-Specific Data Collection

For our AI-powered services, we may collect additional data to improve our algorithms:

• Task completion patterns and success rates
• AI recommendation acceptance rates
• Automation rule effectiveness metrics
• User feedback on AI suggestions
• Pattern recognition in workflow data
• Communication optimization results

This data is anonymized and aggregated to protect your privacy while improving our AI models.

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Delete existing cookies
• Set preferences for specific websites
• Receive notifications when cookies are set

Note that blocking essential cookies may affect the functionality of our platform.

Platform Settings

Within PCPLEXITT platform, you can adjust certain tracking preferences through your account settings.

Opt-Out Tools

For third-party advertising cookies, you can use industry opt-out tools:

• Digital Advertising Alliance (DAA) opt-out
• Network Advertising Initiative (NAI) opt-out
• European Interactive Digital Advertising Alliance (EDAA) opt-out

Policy Updates

We may update this Cookies Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.

We encourage you to periodically review this policy to stay informed about how we use cookies.

Contact Us

For questions about this Cookies Policy, contact us at: